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“I started in the car industry 4 years ago, and started at this dealership 2 years ago. Six months later, we started using Joe’s online training, and it has helped the managers and salespeople change their attitudes about sales. I train every day and take the steps to reach my goal of averaging a solid 30 units per month. What I realized was that I needed to improve on my follow-up. I usually gave up after a couple of attempts, but now I send friendly newsletters and use social media advertisements in addition to the hand-written thank you notes and cards. Since I changed my follow-up process, my sales have skyrocketed!!! I give every customer my personal number, and like Joe says...I have become their ‘friend’ in the car business and I get a lot more referrals and be-backs. Of course I get those 11 p.m. calls or the 6 a.m. calls, but it allows me to be accessible and the payoff is huge as they send me referrals! I am a single mom with 2 kids, age 9 and 11, so you can imagine how important it is for me to give my family the best of what life offers. Thank you, Joe – your training has made a big difference in my life!”
Stephanie Mabe, Salesperson, Jerry Hunt Supercenter, Lexington, North Carolina
“Last month I sold 42 units!”SHOW ME MORE