Technical Requirements

Diagnostic Assistant & System Requirements

Desktop, iPad and Tablet Friendly

You can feel confident that your VT System and training courses are accessible on the devices your learners use including: desktop computers, laptops, iPads and tablets with modern browsers. This ensures you will be able to extend your user or learner reach and maximize training impact.

A note about smartphones:

Although VT System is compatible with many smartphones, these devices utilize limited web browsers, in which video is presented in full-screen only mode, which will not allow for custom controls or interactions. Due to this limitation certain types of interactive content are not supported on these devices.

The VT System is intended for a “broadband audience.” It may not run as intended on slower computers / devices or with slower Internet connections.

Diagnostic Assistant
  Desktop Requirements   Mobile Requirements
Internet Connection: Broadband connection with 500+ Kbps LTE/Broadband connection with 500+ Kbps 1
Operating System: Windows Users:
Microsoft Windows XP, Vista, Windows 7 or newer
Mac Users:
Mac OS X v10.5 “Leopard” or newer		 Android Users:
Android 5.1 “Lollipop” or newer 2
iOS Users:
iOS 10.0 or newer 2
Web Browser: 3 The latest version is recommended for all browsers

  • Internet Explorer (Version 11 or higher)
  • Google Chrome (Version 34.x or higher)
  • Safari (Version 5 or higher)
  • Firefox (Version 32.x or higher)
  • Microsoft Edge
Screen Resolution: Responsive Design will accommodate all desktop monitor sizes, modern tablets and phones. There are select few pages in the Admin Reports that require 1024×768 or higher; an alert message will prompt users, if their screen resolution does not meet this requirement.
Javascript: Enabled Enabled
Cookies Enabled: Enabled Enabled
Proxy Servers: Connecting through a proxy server could affect system performance due to certain caching settings of your proxy server.
It is recommended that you do not use a proxy server connection.
1 Cellular data charges may apply.
2 Android 4.0, 4.1, 4.4 and iOS 9 will work on all areas EXCEPT the Interactive Videos.
3 The Adobe Flash Player browser plugin may be required on some pages that contain older custom content.