System Requirements

Technical Requirements

Click here to review our latest System Requirements

Troubleshooting Guide

Click here to download the latest version of the Troubleshooting Guide provided by our JVTN® network providers.

Spam Blocker

To ensure you continue to get email communications from JVTN® – Please follow these steps so these important notices don’t accidentally transfer to your JUNK or DELETED ITEMS folder:

  1. Add the following email addresses:, and to your address book.
  2. Add,, and to your Safe Senders List in your email program.
Security and Privacy
  1. What does JVTN® do with my information?

  1. Is my payment information secure?

    • YES.
      You can safely enter your entire credit card number via our secure server, which encrypts all submitted information using 128-bit Secure Sockets Layer (SSL) encryption.For Microsoft Internet Explorer version 8, the padlock is at the top of the page, to the right of the address bar. To determine whether 40-bit or 128-bit encryption is in effect, open the document information page using File->Properties. This will indicate whether “weak” or “strong” encryption is in use.

You can verify SSL security in Mozilla Firefox by displaying the Security tab under Tools -> Page Info from the Menu bar at the top of the browser.

Important Notes

NOTE – JVTN® is intended for a “broadband audience.” It may not run as intended on slower computers or with slower Internet connections. Please review the recommended system requirements above for best results, also ensure that you have the most recent OS and web browser updates. For optimum performance in running JVTN®, you may want to close other application that may be running in the background that are using up system resources (such as Outlook, MS Office, or other RAM intensive applications).